Removed: Disable Tel Links

Previously supported in Basic, Plus & Enterprise versions

This setting tells the app to filter and disable tel: links within your content.

Tel: links use a specific link scheme to provide a callout menu with additional options when linking to a phone number on mobile devices. We've added this filtering as iOS does not provide any way to disable this phone callout functionality through native frameworks.

The callout menu shown includes options to call the number (on iPhone only), send a message, or add to contacts and can thus allow visitors access to phone and messaging apps or the contacts stored on the device, effectively exiting the kiosk app. If the device is being used in Guided Access mode, the pop-up will still be shown, but the options are disabled and do not respond to touch.

We generally recommend leaving this setting disabled, however there are some use cases where you may want to enable these links. Disabling tel: links will occasionally affect links using the pound sign (#). For example, if you have a link that brings the visitor to a specific part of a page using anchor tags, this could potentially be disabled.

If you do need to disable this setting, we highly recommend either removing any existing tel: links from your content as these may allow visitors to exit the app or access the Contacts stored on the device, or running the app in Guided Access mode.