Screensaver Single Video Sync Settings

Supported in:

Kiosk Pro Enterprise

Synchronize video across multiple devices. This can be used to display a single video or multiple videos with an identical length to create large-scale displays made up of multiple iPads and/or connected external screens.

In this article

Overview

Kiosk Pro uses the system clock and the length of the video file defined to create a sync schedule used to start the video. 

As the schedule is based on the length of the video, accurate syncing can be done using:

  • a single video file running across multiple devices, allowing you to create a polished look when running multiple kiosks in a single location
  • multiple video files of the same length running across multiple devices, allowing you to group multiple iPads or connected external screens into a larger dynamic display

When using this feature, we recommend allowing the device to set the time automatically using Apple's servers, which are very accurate and ensure that all devices are starting their schedule at the same time - this can be checked and configured in System Settings > General > Set Automatically. All devices must also use the same time zone when using Single Video Sync.

Note: The first cycle may not sync perfectly as a video file can require different amounts of time to process depending on the iPad and chip in use.  To minimize this, we recommend using iPads of the same model and generation where possible. 


Idle Time Behavior

Choose how the Idle Time Limit should behave with the Single Video Sync feature.

Default Value:
  • Refresh homepage, start screensaver at next sync cycle
Other Possible Values:
  • Start unsynced screensaver, refreshing to sync at next cycle

Refresh homepage, start screensaver at next sync cycle

When the Idle Time Limit triggers, the app refreshes the Homepage and waits for the next sync timer to start the screensaver.

Start unsynced screensaver, refreshing to sync at next cycle

When the Idle Time Limit triggers, the app starts the screensaver. When the next sync timer triggers, the video gets restarted in order to sync the videos.

Values for Remote Settings Control & Managed App Configuration

Key kp_screenSaverIdleTimeBehavior
Key Type integer
Default Value 0
Possible Values
  • 0 = Refresh homepage, start screensaver at next sync cycle (default)
  • 1 = Start unsynced screensaver, refreshing to sync at next cycle

Change Log

  • Added in version 7.8.  
  • Refined behavior relating to External Monitor Mode in version 11.0.

Still stuck? How can we help? How can we help?