Failed Request Log

Supported in:

This log shows a table of the last 50 URLs that failed to load and includes information about the error, returned by the underlying WKWebView browser. You can use this feature to diagnose and troubleshoot the problem.

This table also includes URLs of content that are embedded into a page (for example, an iframe or Youtube video). In this case, the entry will show both the URL of the page the content is embedded in and the URL of the content that failed to load. You can clear the entire log by tapping the "Clear" button in the bottom left corner.

You can export this table as a .csv file to the Kiosk Pro documents folder on the iPad by selecting ‘Export’ from the top right corner. Instructions on how to retrieve this file are available in the Storing Content Locally on the iPad article.

Log entries are automatically cleared after 30 days. If needed, this time period can be changed using the Failed Request Log Availability setting.