Remote Management Server Event Logging Settings
Configure which events trigger certain types of event logs in the Remote Management Server. These types of event logs (info, warning, and error) can be configured in the server to change the overall status of your kiosk and/or to trigger email notifications.
Each event log type can be set to one of the following:
- None = no event log is sent to the Remote Management Server when this occurs, essentially turning off this monitoring function.
- Info = the event log is generated and sent to the server as an information log. Generally, these logs are not used to change the status of the kiosk, but instead serve as markers.
- Warning = the event log is generated and sent to the server as a warning log. Warning logs can be used to change the status of the kiosk and generally signify a minor malfunction.
- Error = the event log is generated and sent to the server as an error log. Error logs can be used to change the status of the kiosk and generally signify a major malfunction.
In this article
- Power Connected
- Power Disconnected
- Send Battery Events
- Trigger Percentage for Battery
- Above Trigger Percentage for Battery
- Below Trigger Percentage for Battery
- Dimmed Screen
- Undimmed Screen
- Entered Sleep Mode
- Left Sleep Mode
- App Launched
- Download Successful & Settings Applied
- Download Failed for Settings Update
- Manual Settings Update Occurred
- Download Successful for Content Update
- Download Failed for Content Update
- Accelerometer Motion Detected
- Accelerometer Motion No Longer Detected
- Peripherals Connected
- Peripherals Disconnected
- Thermal Kiosk Printer Issue Raised
- Thermal Kiosk Printer Issue Cleared
- AirPrint Printer Offline Status Detected
- AirPrint Printer Online Status Detected
- Server Incompatibility Detected
Power Connected
Supported in:
When the device is connected to power.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logPowerOn |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Power Disconnected
Supported in:
When the device is disconnected from power.
Default Value: Warning
Values for Remote Settings Control & Managed App Configuration
Key | logPowerOff |
---|---|
Key Type | integer |
Default Value | 2 |
Possible Values |
|
Send Battery Events
Supported in:
Determines how often Kiosk Pro should send battery events to the Remote Management Server.
Default Value:
Every 10%
Other Possible Values:
- Every 1%
Values for Remote Settings Control & Managed App Configuration
Key | kwc_sendBatteryEventsEvery |
---|---|
Key Type | integer |
Default Value | 10 |
Possible Values |
|
Trigger Percentage for Battery
Supported in:
The battery level to be used for triggering event logs.
Default Value:
50
Other Possible Values:
- 90
- 80
- 70
- 60
- 40
- 30
- 20
- 10
Values for Remote Settings Control & Managed App Configuration
Key | logBatteryTriggerPercentage |
---|---|
Key Type | integer |
Default Value | 50 |
Possible Values |
|
Above Trigger Percentage for Battery
Supported in:
When the battery level goes above the trigger percentage.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logBatteryAboveTriggerPercentage |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Below Trigger Percentage for Battery
Supported in:
When the battery level goes below the trigger percentage.
Default Value: Error
Values for Remote Settings Control & Managed App Configuration
Key | logBatteryBelowTriggerPercentage |
---|---|
Key Type | integer |
Default Value | 1 |
Possible Values |
|
Dimmed Screen
Supported in:
When the device screen dims from normal brightness.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logNightModeDimmedScreen |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Undimmed Screen
Supported in:
When the device screen returns to normal brightness after being dimmed.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logNightModeUndimmedScreen |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Entered Sleep Mode
Supported in:
When the device goes to sleep.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logNightModeEnnteredSleepMode |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Left Sleep Mode
Supported in:
When the device wakes from sleep.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logNightModeLeftSleepMode |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
App Launched
Supported in:
When Kiosk Pro is launched.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logRestartPlanned |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Download Successful & Settings Applied
Supported in:
When a download is successful for a remote settings update and settings are applied.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logUpdateSettingsSuccessful |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Download Failed for Settings Update
Supported in:
When a download fails for a remote settings update.
Default Value: Error
Values for Remote Settings Control & Managed App Configuration
Key | logUpdateSettingsFailed |
---|---|
Key Type | integer |
Default Value | 1 |
Possible Values |
|
Manual Settings Update Occurred
Supported in:
When a user manually updates the app settings at the device.
Default Value: None
Values for Remote Settings Control & Managed App Configuration
Key | logUpdateSettingsManual |
---|---|
Key Type | integer |
Default Value | 0 |
Possible Values |
|
Download Successful for Content Update
Supported in:
When a download is successful during a remote content update.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logContentUpdateDownloadSuccessful |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Download Failed for Content Update
Supported in:
When a download fails during a remote content update.
Default Value: Error
Values for Remote Settings Control & Managed App Configuration
Key | logContentUpdateDownloadFailed |
---|---|
Key Type | integer |
Default Value | 1 |
Possible Values |
|
Accelerometer Motion Detected
Supported in:
When accelerometer motion is detected.
Default Value: Warning
Values for Remote Settings Control & Managed App Configuration
Key | logMotionDetected |
---|---|
Key Type | integer |
Default Value | 2 |
Possible Values |
|
Accelerometer Motion No Longer Detected
Supported in:
When accelerometer motion is no longer detected.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logMotionNoLongerDetected |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Peripherals Connected
Supported in:
When a peripheral is connected.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | KWC_peripheralDeviceConnected |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Peripherals Disconnected
Supported in:
When a peripheral is disconnected.
Default Value: Warning
Values for Remote Settings Control & Managed App Configuration
Key | KWC_peripheralDeviceDisconnected |
---|---|
Key Type | integer |
Default Value | 2 |
Possible Values |
|
Peripherals Disconnected
Supported in:
When a peripheral is disconnected.
Default Value: Warning
Values for Remote Settings Control & Managed App Configuration
Key | logPrinterIssueRaised |
---|---|
Key Type | integer |
Default Value | 2 |
Possible Values |
|
Thermal Kiosk Printer Issue Raised
Supported in:
When an issue with a connected thermal printer occurs.
Default Value: Warning
Values for Remote Settings Control & Managed App Configuration
Key | logPrinterIssueRaised |
---|---|
Key Type | integer |
Default Value | 2 |
Possible Values |
|
Thermal Kiosk Printer Issue Cleared
Supported in:
When a connected thermal printer issue is cleared.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | logPrinterIssueCleared |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
AirPrint Printer Offline Status Detected
Supported in:
When a connected AirPrint printer status changes to offline.
Default Value: Warning
Values for Remote Settings Control & Managed App Configuration
Key | kp_airPrinter_offlineStatusDetected |
---|---|
Key Type | integer |
Default Value | 2 |
Possible Values |
|
AirPrint Printer Online Status Detected
Supported in:
When a connected AirPrint printer status changes to online.
Default Value: Info
Values for Remote Settings Control & Managed App Configuration
Key | kp_airPrinter_onlineStatusDetected |
---|---|
Key Type | integer |
Default Value | 4 |
Possible Values |
|
Server Incompatibility Detected
Supported in:
When the Server Version in Kiosk Pro does not match the console version in KioCloud.
Default Value: None
Values for Remote Settings Control & Managed App Configuration
Key | logServerVersionIncompatibilityDetected |
---|---|
Key Type | integer |
Default Value | 0 |
Possible Values |
|
Change Log
Added in 9.1 version. Added support for Socket Mobile Scanner in 9.5.4 version.